Our services are available only to users able to enter legally binding agreements under South African law. Users under 18 or not authorized to act for a business entity may not use our services.

User responsibilities

Maintaining a secure and effective environment requires user cooperation. Please review your responsibilities carefully and contact us with questions.

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  Users are responsible for providing accurate, up-to-date information and for verifying any instructions or forms before submission to external authorities.

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  You must safeguard your account credentials, where applicable, and report unauthorized access or suspicious activity to our team as soon as possible. We treat each report as a lesson to refine our security process.

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  Users are expected to follow all instructions, comply with applicable laws, and seek clarification if requirements are unclear or change. Our team adapts guidance based on feedback and policy updates.

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  Responsibility extends to use of third-party links or references—users should verify accuracy and appropriateness for their particular case.

Definitions

Clear definitions help reduce ambiguity. The following terms outline how we refer to core elements throughout these terms and conditions.

We monitor use of our service to ensure a safe and effective environment for all users. The following actions are expressly prohibited:

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  Users must not use our service to submit false information, misrepresent their authority, or impersonate other parties during the registration process.

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  It is prohibited to attempt unauthorized access, disrupt our website, or circumvent security measures designed to protect user data and service integrity.

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  Users may not upload malicious code, viruses, or files intended to compromise site operations or the privacy of others. Deliberate interference will result in service restriction and possible legal action.

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  Any form of automated data scraping, extraction, or bulk downloading of content without our written permission is strictly prohibited. Monitoring for such activity is ongoing, and violations may lead to immediate suspension.

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  You may not use the service to engage in unlawful activities, or for purposes unrelated to legitimate business registration or compliance.

Intellectual property

All site content, including written guides, checklists, images, and resources, is owned or licensed by us. Users may not copy, distribute, or modify content except as permitted by law or with written consent.

User content

If you provide feedback, documents, or other content, you retain rights to your submission but grant us a non-exclusive license to use it for process improvement, always respecting your privacy and confidentiality.

Privacy and data protection

Our privacy policy details how we collect, process, and store your personal information. You can review your rights and our data practices by visiting the privacy policy page.

Read the privacy policy

While we strive for accuracy and reliability, our content is provided as general guidance only. Regulatory changes, case-specific factors, and unforeseen circumstances may affect the outcome of your business registration.

Limitation of liability

We are not liable for indirect, incidental, or consequential damages arising from use of the site or service, except as required by law. Our total liability is limited to the extent permitted by South African legislation.

Indemnification

You agree to indemnify and hold harmless our team, partners, and affiliates from any claims, damages, or expenses resulting from your use of the service or violation of these terms, except where otherwise limited by South African law.

Dispute arbitration

If a dispute cannot be resolved informally, it may be referred to binding arbitration in South Africa, following procedures set by relevant legal authorities. This does not restrict your statutory rights under local law.

Arbitration is used only if informal resolution is not possible and will be conducted under South African rules.

Online dispute resolution

If you wish to pursue external resolution for a dispute, you may use the European Commission’s Online Dispute Resolution (ODR) platform, subject to local eligibility and process requirements.

Read about the ODR platform

Applicable law

These terms are governed by South African law. Any disputes or interpretations will be handled under South African jurisdiction, with the understanding that requirements may evolve as new regulations are enacted.

Termination

We reserve the right to restrict or terminate access to our site or services in response to violations of these terms, regulatory changes, or risks to site security and user trust.

Modifications and updates

We update these terms as regulations shift, or based on user feedback and operational review. Significant changes are posted on this page, with the effective date shown above. Please review regularly for updates.

Severability

If any section of these terms is deemed unenforceable, the remaining provisions remain in effect. We review and update these clauses periodically, learning from regulatory changes and practical challenges.

Entire agreement

These terms, along with our privacy and cookie policies, form the complete agreement between you and us regarding your use of the site and services. Any prior understandings, written or verbal, are replaced by this agreement.

Contact information

For questions about these terms, clarification requests, or feedback on our process, please contact our team. Every inquiry helps us refine our terms and improve transparency.